Need help with your Mr Vegas Casino account, payments or bonus offers? Our support team is here around the clock to get things sorted.
Ways to Get in Touch
- Live Chat: Available 24/7 directly from the Mr Vegas website — just click the chat icon in the bottom corner
- Email: [email protected]
- Callback: Request a call through the contact form on our Customer Service page
How Long Will It Take?
- Live Chat: usually under a minute to connect with an agent
- Email: responses within 4–6 hours on average
- Document verification and withdrawal queries: allow up to 24 hours
Before You Contact Us
To speed things up, have your registered email address ready and include a short description of your issue. For account security, never share your password or full card details with anyone — our team will never ask for them.
Responsible Gambling Support
If gambling is causing you or someone close to you any harm, free and confidential help is available. Visit BeGambleAware, GamCare or GamStop to self-exclude from all UKGC-licensed sites.
18+ | Gamble Responsibly | BeGambleAware.org